General terms for your journey
These terms explain the general conditions for private tours, day trips, multi-day itineraries and related travel services arranged by Peru Summit Adventures. Specific services may include additional conditions in the quotation or booking confirmation.
Last updated: October 18, 2026.
Reservations and booking confirmation
A booking is confirmed only after Peru Summit Adventures has checked availability and received the deposit, partial payment or full payment agreed for the requested service. A booking request by email, telephone, WhatsApp or website form does not guarantee availability until written confirmation is sent by our team.
Travelers are responsible for providing complete and accurate names, passport or identity-document details, travel dates and contact information. Some tickets and permits are personal and cannot be transferred after they have been issued.
Prices, deposits and payments
Prices may depend on the itinerary, group size, season, accommodation category, transport, entrance availability and other services selected by the traveler. The confirmed quotation will explain the services included and the payment schedule that applies to the booking.
Payments must be completed by the deadlines provided by our reservations team. Bank fees, card fees, transfer charges and currency-conversion costs are the traveler’s responsibility unless Peru Summit Adventures confirms otherwise in writing.
Changes requested by the traveler
Requests to change travel dates, traveler names, routes, hotels, transport or service levels are subject to availability and the rules of the relevant supplier or authority. A requested change is not confirmed until our team has approved it in writing.
Additional costs created by a change must be accepted and paid before the revised service can be confirmed. Issued entrance tickets, train tickets, permits and third-party reservations may not allow changes or may require a new purchase.
Cancellations, no shows and refunds
Cancellation conditions depend on the service, travel date, notice provided and costs already paid to authorities or suppliers. Some confirmed services may be partially or fully non-refundable.
A no show, late arrival, missing travel document or personal decision to leave an itinerary early may be treated as a used service. Any approved refund may exclude non-refundable supplier costs, transaction charges and administrative expenses.
Machu Picchu, trains and third-party services
Entrance tickets, train services, hotels, transport providers and special permits are governed by the conditions of the authority or supplier responsible for them. Schedules, routes, baggage rules, entrance circuits and availability may change outside the control of Peru Summit Adventures.
Travelers must carry the same valid identification document used for services that require identity verification. Failure to present the correct document may result in denied entry or additional costs.
Traveler responsibilities
Travelers must review their itinerary, arrive at the agreed meeting point on time and follow the safety instructions provided by guides, drivers, local authorities and official site staff.
Relevant medical, dietary, mobility or accessibility requirements should be disclosed before the tour. Each traveler is responsible for choosing activities suitable for their health, age, fitness and altitude experience, and for obtaining professional medical advice when appropriate.
Itinerary adjustments and events outside our control
Weather, road conditions, strikes, protests, landslides, official closures, delays, health alerts and other events outside our reasonable control may require changes to timing, routes, transport or activities.
When conditions require an adjustment, our team will seek a practical alternative based on safety, current information and available services. Additional costs caused by circumstances outside our control may be the traveler’s responsibility.
Travel insurance
Travel insurance is strongly recommended, particularly for high-altitude routes, treks, adventure activities and multi-day itineraries. Travelers should confirm that their policy covers medical care, cancellation, delays, lost baggage, evacuation and the activities included in their trip.
Peru Summit Adventures does not provide insurance unless it is expressly identified as an included service in the written booking confirmation.
Conduct and respect for destinations
Travelers must respect local communities, cultural sites, natural areas, accommodation providers and other members of the group. Our team may take reasonable action when conduct creates a safety risk, damages property or seriously disrupts the experience of others.
Instructions concerning waste, protected areas, photography, archaeological sites and community visits must be followed throughout the itinerary.
Questions and contact
If you have questions about the conditions that apply to a specific service, contact our reservations team before making a payment. The written quotation and booking confirmation should be reviewed together with these general terms.
